Custom Medals

Custom medals ready in as little as two weeks • Free engraving • Free shipping

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Custom Medals FAQ
Custom Coin Design	Custom Coin Design	Custom Commemorative Coin Design	Military Coin Design	Military Unit Coin Design

FAQ:

Below are some of the most frequently asked questions. We want you to feel completely at ease in ordering from our company. If you do not find the answers you are looking for, please give us a call, we would love to talk to you and answer any questions you may have.

How much does engraving cost?

Standard engraving is included with all orders.

How much is shipping?

Shipping varies according to method used. We ship UPS or FedEx ground. We also offer air shipments for those orders that need to be their overnight. Give us a call and we will offer the best way to ship your package to insure you receive your awards on time!

Do you guarantee your work?

Every item we manufacture is guaranteed to meet your satisfaction, plain and simple. If your not happy - we're not happy. Should you ever receive any product you are not satisfied with, give us a call and we will do what it takes to make it right. No hassles - Guaranteed!

Can I get a proof of my awards before you ship them?

For most awards we will produce a proof and email it to you at no additional charge. We want to make sure your awards are engraved to your satisfaction.

Can I get samples?

We offer samples of a wide range of our products. Please give us a call and we will make every effort to accommodate your request.

What happens if my order is lost or damaged?

While we are not responsible for delays or damage caused by shipping companies, your satisfaction is our ultimate goal. If you have problems call us and we will make every effort to insure you receive your awards on time and in perfect condition.

How much is sales tax?

Only residences of Mississippi pay sales tax. All others do not pay sales tax. Mississippi residences add 7% sales tax.

How long have you been in business?

We started operation in 1982. So we have 20 years of award experience. We use our vast experience to make sure you receive award products that are second to none.

What are my payment options?

We accept Visa, MasterCard, Discover, and American Express, and of course you may prepay with a check or money order. For those wanting an open account please give us a call for specifics.

Do you have a catalog?

We offer such a wide range of products that producing a catalog for our entire line of products would be impossible. However we do offer mini catalogs for many different items. Give us a call with your specific request and we will be glad to accommodate most request.

Do you ship to U.S. Military addresses overseas?

Of course! We ship to APO/FPO addresses via USPS Priority Mail, which takes approximately 7 - 14 days. For faster delivery we can ship Express Mail, which is similar to UPS Overnight shipping in cost. Give us a call or email and we will give you the full details on how long for you to receive your special order.

Do you ship overseas?

Yes, the freight is higher and takes longer, but give us a call or email and we will fill you in on the details and options.

Do you drop ship?

We will ship your products any way you need them shipped. We are here to help.